Q: Explain your Product Information and Liability.
A:
All material is guaranteed to be as specified.All work will be completed in a manner accepted in standard practice for the industry.
All items should be inspected prior to installation. Any damage that may have occurred during shipping must be reported to the shipping company and Inex Floors immediately upon delivery.We assume no responsibility for incorrect installation or damage to the product or surrounding flooring caused by incorrect installation.
Prior approval is required on any returned merchandise. Custom orders are not returnable except in cases of damage. A 20% restocking fee on non stock orders will be required except in cases of damage.
Variations in color and/or grain pattern in the wood are desirable and are not considered reasons for rejection of any part or all of an order.
We assume no responsibility for deterioration of our product that may occur due to failure to seal wood; inadequate protection of wood surfaces from weather elements or wear; expansion or contraction or warping of wood caused by dryness, humidity, or moisture.
